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Flood waters knocked out power from the We Energies electrical substation in Burlington on Wednesday. The power company re-routed power to get as many customers back in service as possible. They are working to get power back to the remaining 4,900 customers who are without service.
Until the flood waters recede from the substation We Energies will be unable to re-energize the system. The company is bringing mobile transformers to the scene, and expect to get those installed and operating by early afternoon on Friday which is when all homes and businesses in the area will have their electric service restored.
The We Energies substation takes electricity from high-voltage transmission wires to a lower voltage for customers in the area. When flooded, the substation cannot deliver electricity to the wires that serve these customers. The water in the substation damages equipment that must be repaired or replaced when the water subsides. The mobile transformers being connected are part of a complex process to change the way power is delivered to customers in the affected area.
If your home is flooded you are asked to call 800-662-4797 to disconnect power and natural gas service.