MILWAUKEE (CBS 58) -- There was special recognition on Wednesday for the most unsung heroes of Milwaukee's public safety network.

"They go from zero to 90 miles an hour in a matter of moments," Fire Chief Mark Rohlfing was referencing Milwaukee's 911 operators. They're often the first ones to hear from people who are dealing with an emergency.

"At the other end of that phone are people who are true public servants. People who must have and do have very strong interpersonal skills, who have empathy, who are competent," said Mayor Tom Barrett.

Mayor Tom Barrett read a proclamation declaring this week "911 Public Safety Telecommunications Week."

The Fire Chief, The Police Chief, and the President of the Common Council were all at the ceremony to say thank you.