Window Select officially enters Chapter 11 bankruptcy
WISCONSIN (CBS 58) -- Troubled home improvement company Window Select has officially entered Chapter 11 bankruptcy.
New documents filed in bankruptcy court reveal Menomonee Falls-based company Window Select has close to 1,000 creditors.
The company is now hoping Chapter 11 bankruptcy will provide some protection against its growing list of financial burdens.
After a small delay, the company officially filed for bankruptcy on Feb. 17, weeks after announcing its plans.
The company is now operated and managed by Cogent Analytics, a consulting firm based in North Carolina.
CBS 58 spoke to members of the leadership team who say the plan is to reorganize the company through this bankruptcy and eventually even change the name.
This comes as hundreds of customers say they're still waiting for commitments to be filled or their money back.
Customers across the state have filed lawsuits against Window Select in an attempt to get refunds.
In addition to what customers are owed, Window Select is still in debt with manufacturer Climate Solutions Windows and Doors.
The Illinois-based company filed suit against Window Select months ago for more than $1 million, claiming they have not been paid for product.
In the bankruptcy documents, Cogent claims that Window Select owner Justin Kiswardy failed to maintain accurate financial records and is no longer involved in business operations, though his name is still listed as the legal owner of the company.
Cogent tells CBS 58 it's focused on the restructuring process and says they are trying to do right by as many customers as they can.
The next 12 weeks or so will be critical for the future of the company, according to officials.
In the meantime, the bankruptcy means Cogent will legally transition into ownership and customer orders will be processed through a new entity.
Cogent says customers with outstanding contracts should have been contacted by its customer service team by now.
Anyone with questions should email [email protected].
As for customers still waiting for refunds, Cogent says it's unlikely those requests will be honored.