Pickup Tower arrives at Walmart in Mukwonago
MUKWONAGO, Wis. (CBS 58) – The Walmart Supercenter at 250 Wolf Run in Mukwonago will be the second store in Wisconsin to debut the company’s new Pickup Tower technology on Thursday, September 21. These 16-foot tall structures function like high-tech vending machines and can fulfill a customer’s online order in less than a minute.
The first was the Walmart Supercenter in Germantown in July.
To use the Pickup Tower, customers simply choose from millions of items available on Walmart.com and select the Pickup option at checkout. When the item arrives at the local store, an associate loads it into the Pickup Tower and the customer retrieves by scanning a bar code sent to their smartphone. Pickup Towers are the latest example of Walmart’s commitment to digital acceleration and innovation, as well as convenience, helping customers save time and shop however, whenever, wherever they want.
“The Pickup Tower pilot phase has been so successful Walmart is expanding it to additional locations across the country – and we’re proud to be just the second in Wisconsin,” said Store Manager Michael Sandleback. “This technology is designed to give time back to our customers with a new shopping experience.”
"Very simply put, you walk in, you have a code. You walk up to the machine, enter your information and it finds your packages. You just grab it out of the machine and walk out,” Sandleback said.
Last October, Walmart shared it is investing around $6 billion this fiscal year in the U.S. in store growth, store remodels and other innovations.