Audit: More than 63,000 veterans waiting for care
- A new patient satisfaction measurement program.
- A hiring freeze at VA central headquarters in Washington and the 21 VHA regional offices, \"except for critical positions to be approved by the secretary on a case-by-case basis.\"
- Removing the 14-day scheduling goal.
- Ordering an independent, outside audit of VHA scheduling practices across the system. This would differ from a review being conducted by the VA inspector general's office.
- Applying reforms announced for the Phoenix VA facility to others considered the \"most challenged.\"
- Deploying mobile medical units to provide services to veterans awaiting care.
- Suspending all performance awards for VHA senior executives for fiscal year 2014, which runs through September.
Some in Congress on both sides of the aisle have called for a criminal investigation, with Republican Sen. John Cornyn of Texas saying Monday the new audit increases the need for such a step.