MILWAUKEE (CBS 58) -- Ascension Wisconsin announced Tuesday, Oct. 14 it has reached a new agreement with UnitedHealthcare (UHC) -- ensuring patients with UHC coverage can continue receiving care at Ascension Wisconsin hospitals, clinics and outpatient facilities without disruption. 

“This agreement is more than just a contract,” said Daniel Jackson, CEO of Ascension Wisconsin. “It is a reaffirmation of our Mission to serve all with dignity and compassion. By securing fair and sustainable reimbursement, we are able to continue supporting our caregivers, strengthening our ministries, and providing high-quality, compassionate care across the communities we serve.”

The previous contract between Ascension and UHC ended Oct. 1, 2025, leaving thousands of patients in limbo. The two sides were reportedly at odds over pay rate increases. 

Ascension says this this agreement is effective immediately, and importantly, Ascension held claims for services furnished between October 1 to October 13. Services received during that period will be covered at in-network rates, and patients should not be billed for out-of-network costs.

Ascension, according to a news release, extends its gratitude to patients, caregivers and partners for their continued trust, support and patience throughout this process. The organization remains committed to building collaborative relationships with insurers to ensure access to the care people need—especially for the most vulnerable populations.

“We are grateful for the partnership and patience of those we serve as we navigated this important agreement,” added Jackson. “Together, we will continue our healing ministry and our commitment to the health and well-being of our communities.”