MILWAUKEE (CBS 58) -- The Milwaukee Fire Department is stepping up a campaign to better serve the community.

The "Community Paramedic Mobile Integrated Health" program allows paramedics and emergency techs to make appointments with those most in need of services.

911 calls have gone down every year since it began in 2015.

"We're serving our most at-risk citizens in a proactive way and I think that's the most important part. We put in smoke detectors and do fire prevention and now we're out in our community doing proactive work in EMS," said Chief Mark Rohlfing with the Milwaukee Fire Department.

The Chief also says this is a first of its kind program in Wisconsin and other cities are working to create similar programs.