Milwaukee Public Library launches contactless pickup

Updated: 4 p.m. on May 12, 2020 

MILWAUKEE (CBS 58) -- The Milwaukee Public Library announced Tuesday, May 12, they've expanded its outside pickup options by adding pick-up service at the Tippecanoe branch library (3912 S. Howell Ave.) and Washington Park branch library (2121 N. Sherman Blvd.).

Patrons can request materials by calling 414-286-3011 starting Tuesday, May 12 at noon, pickups will begin Thursday, May 14.


Published: 4:38 p.m. on May 4, 2020 

MILWAUKEE (CBS 58) -- Materials from Milwaukee Public Library locations -- in a limited matter -- will be available for contactless pickup during the COVID-19 pandemic. 

The Milwaukee Public Library said patrons are able to request materials by calling 414-286-3011 starting Tuesday, May 5 at noon.

"We are pleased to be able to offer physical materials to our patrons again, even if it is in a limited manner,” said Library Director Paula Kiely. We are taking great care to minimize risk and ensure that patron and staff safety remains top of mind under this pandemic. We look forward to the day we can reopen our doors to the public. In the meantime, we encouraged people to visit for for lots of virtual programming and a host of valuable and free online resources.”

Hours of operation (to call in requests, and pick up materials):

Mondays and Tuesdays: Noon – 8 p.m.

Wednesdays – Saturdays: 9 a.m. – 6 p.m.

How to request materials:

Call (414) 286-3011 to request up to five items from Milwaukee Central Library for pickup at the Central Drive-Up service window on Eighth Street between Wisconsin and Wells Avenues. At this time, patrons cannot place requests for any material via CountyCat online or mobile app. MPL also cannot accommodate requests for items from other libraries to be sent to the Central Drive-Up.

How to pick up materials:

Patrons will receive an appointment time to pick up materials when they make their requests. Materials must be picked up by the cardholder or parent/guardian at the Central Library Drive-Up window in a vehicle. No walkups will be accommodated.

When to return materials:

At this time, all library materials will be due June 1 or later. No materials will be accepted for return prior to June 1, either at the Central Drive-Up or any Library Return Drops.

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