Have you received a coronavirus test? Wait times will vary on when you get results

NOW: Have you received a coronavirus test? Wait times will vary on when you get results


(CBS 58) -- If you’ve gone for COVID-19 testing, you’re probably hoping to get your result as soon as possible.

But some turnaround times can be as long as a week’s time.

There could be a number of factors that go into how quickly you’ll get your results, and one part of that could be where you go.

“Some of the different systems, different folks are partnered with that are out of state, are having a real crush on demand," said Wisconsin DHS Secretary-designee Andrea Palm said.

Palm added that, in some cases, it’s what is causing the seven to 10 day delay for COVID-19 test results.

A time frame that makes getting the test, less effective.

“Because, right, the goal is to have good turnaround times so that you can get to that contact tracing piece of this really quickly," Palm said.

CBS 58 contacted several Milwaukee-area testing sites for their average turnaround time.

It’s just seven hours at Froedtert & The Medical College of Wisconsin.

But they encourage people to contact their primary care doctor, if they have one.

A south side Walgreens told CBS 58 24 hours, for their results.

At area clinic, Milwaukee Health Services, Inc. it’s between two to three days.

And for the Wisconsin National Guard, which sends specimens to Madison, it’s between three to seven days.

The Guard said it’s working on technology to reduce wait times.

“We want to make sure we’re providing a variety of testing strategies," Milwaukee Health Commissioner Jeanette Kowalik said.

Meanwhile, leaders in Milwaukee County are exploring ways to get more people tested.

“There’s some additional planning, activities, underway to provide more of a strike force, strike team approach to testing so that we would be able to stand up testing sites along the way," she added.

If you've been tested, know the average time to get your results, and feel you’ve waited too long, Palm encourages you to call the testing facility just in case there was an error.

She also advises asking for wait times before you get tested.

The testing facility at Nicolet High School in Glendale averages a three-to-seven day wait time as well.

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