BBB, We Energies warn of scammers pretending to be from utility company

MILWAUKEE (CBS 58) -- The Wisconsin Better Business Bureau (BBB) and We Energies is warning of a winter weather scam that's making the rounds. 

The BBB and We Energies announced they have received reports from homeowners who have received calls from scammers purporting to be with We Energies, and asking questions about home insulation, offering heating and air conditioning check-ups, and stating they are “in the neighborhood” doing home furnace and insulation inspections.

“Make no mistake, these callers are criminals. They misrepresent who they are and where they are from, attempting to mislead unsuspecting homeowners with their bold deception”, said Jim Temmer, BBB Wisconsin CEO/president. "Don't fall for it. Instead, hang up and report it."

According to a news release from the BBB and We Energies, scammers take advantage of winter weather, offering a variety of services including winter insulation offers and furnace inspections this time of year – all things that We Energies does NOT do.

“We Energies does not perform these kinds of inspections. We always recommend our customers hire a qualified contractor to complete that kind of work,” said Alison Trouy, We Energies spokeswoman. “If someone comes to your door claiming to be with We Energies, ask for identification. It’s not rude – it’s safe. When in doubt, call us directly so we can confirm our employee’s or our contractor’s identity.”

BBB and We Energies offers the following additional tips:

  • Be on high alert if someone unsolicited reaches out to you.
  • Do not rely on Caller ID. Information can be very easily spoofed.
  • Never let anyone inside your home without thoroughly checking their background.
  • If you receive a suspicious phone call from someone claiming to be with We Energies, contact the utility company directly to report it.
  • Before hiring, check contractors’ free reports at bbb.org

Report scams to BBB Scam Tracker HERE.

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