'Ma'am, this is a civil matter:' 911 call released of woman upset over sandwich made wrong at KFC

NOW: ’Ma’am, this is a civil matter:’ 911 call released of woman upset over sandwich made wrong at KFC

WAUKESHA, Wis. (CBS 58) -- Waukesha police were called to the KFC on Sunset Drive after a woman was upset that her sandwich was made wrong. Officials released the 911 call from the incident. 

It happened shortly after 8 p.m. on Saturday, Dec. 14. 

The caller also told police that the woman who was working the drive-thru gave her attitude.

According to the caller, the staff at KFC tried to make her another sandwich but she did not feel comfortable and wanted her money back.

Waukesha Police responded to the restaurant where they located the caller in the drive-thru. Police spoke with both the customer and the employee. 

They were both advised that this was a civil issue. 


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