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South Milwaukee Burger King employee cited following fight over wrong order

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SOUTH MILWAUKEE, Wis. (CBS 58) -- A South Milwaukee Burger King employee is now cited for disorderly conduct after an argument with a customer.

Shawn Kremsreiter said Burger King got his breakfast order wrong twice on May 16 and when he asked an employee for a refund it led to an argument that he recorded on his phone.

The employee repeatedly asked Kremsreiter to stop recording.

Kremstreiter said the employee knocked his phone out of his hand and pushed him out of the store.

An employee pressed the silent alarm for police in the restaurant and Kremsreiter also called police.

Police gave the employee a municipal citation.

She told police she pushed the customer’s phone away and did not swing at him or physically push him.

Kremsreiter was not punished. He did not receive any food but was refunded for his order.

“I was dissatisfied,” Kremsreiter said. “I would never go back there again.”

CBS 58 reached out to Burger King’s corporate office for comment and did not hear back by the deadline. The Burger King employee involved denied our request for an interview to share her side of the story.

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