Delays and cancellations affect travelers in Milwaukee

The snow storms in the Northeast affected travel in Milwaukee on Monday.

There were dozens of flights delayed and canceled at General Mitchell International Airport going to and coming from the East coast.Many passengers were able to re-book and leave early that morning.

As preemptive strike many airlines canceled several thousand flights hours before the snow even started to fall.

A state of emergency is in effect for New Jersey, Connecticut, Massachusetts and parts of New York.

Southwest Airlines Recommendations Practices and Information:

•    When Southwest Airlines learns of events that may affect our flights' departures such as inclement conditions or airport anomalies that may hinder our Customers' abilities to get to/from a particular airport, we will offer Customers the opportunity to change their travel dates and/or flight times at no additional charge.

•    Even though Southwest is offering the opportunity to make these changes, the Customer's original flight(s) may operate as scheduled, so changing travel dates and/or flight times is completely voluntary and not required.

•    Customers who would like to alter their travel plans may rebook in the original class of service (or fly standby) and travel must take place within 14 days of their original travel date between the original city pairs. (In some cases when a particular airport is affected, and Southwest serves a “sister airport” or “co-terminal,” we will offer the flexibility to depart from/arrive into an alternate airport. For example, if San Francisco International Airport is affected, Customers may be offered the opportunity to change to the San Jose or Oakland airports.)

•    Only Customers who purchased their ticket(s) on are eligible to rebook via our online View or Change Your Flight service. All other Customers should call our toll-free number (800) 435-9792 for assistance.

•    If changes are made for travel outside the parameters of Southwest Airlines' reaccommodation practices, the changes are subject to the original fare restrictions and may result in a higher fare.

•    Customers who have booked a Business Select Fare may change to another flight with Business Select or may switch to an Anytime Fare when Business Select is unavailable.



If your flight is canceled or significantly delayed, you are entitled to a refund. Even if your flight is not canceled, you may make a one-time change to your ticket without fee if you are scheduled to travel to, from, or through the following destination(s) on Delta, Delta Connection®, or Delta-coded flights during the specified time periods listed below.

When rescheduled travel occurs beyond February 01, 2015, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

American Airlines:

Due to weather in the Northeast U.S., American Airlines offers the following flexibility options to ticketed customers whose travel may be impacted by this event.

On the following dates: January 26, 2015 - January 28, 2015

And your ticket was issued no later than: January 26, 2015

You may travel: January 26, 2015 - February 1, 2015

Original inventory required? No

Origin/Destination/Stopover Changes allowed? No

The ticket reissue charge will be waived for one ticket change.

To change travel dates, contact our Reservations personnel at 1-800-433-7300 within the United States or Canada. If you are calling from outside the United States or Canada, please check our Worldwide Reservations Numbers page.


Due to Winter Storm Juno we will waive change/cancel fees and fare differences for customers traveling onMonday, January 26, 2015 through Tuesday, January 27, 2015 to/from the following cities: 

Customers may rebook their flights for travel through Sunday, February 1, 2015 prior to the departure of their originally scheduled flight. Customers with cancelled flights may opt for a refund. Original travel must have been booked on or before Sunday, January 25, 2015.

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