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CHANGE IS COMING TO TELEMUNDO WISCONSIN, START-TV and MOVIES! OVER THE AIR SIGNAL

Television is the choice of many for news, weather, emergency information, and entertainment.  Very soon, many TV stations will be moving to new frequencies in order to provide more channels for wireless broadband services.

On Monday, August 19 at 9:00 am, WYTU, Telemundo Wisconsin (63.1), StartTV (63.2) and Movies! (63.3) will move to a new broadcast frequency. If you use an antenna to watch these stations, you will need to do a simple rescan to watch your favorite programs, movies, news, and sports without interruption.

Why is WYTU moving frequencies?

Local television stations use over-the-air broadcast frequencies to transmit signals to your television set. In many cases, these frequencies are changing due to the Federal Communications Commission’s plan to create room for wireless services. Nearly 1,000 television stations nationwide will be moving to new frequencies during the next year.  Television stations in Milwaukee and other parts of the Midwest will be making a frequency move on October 18. In preparation for other stations to move in October, WYTU and its sub-channels must move sooner.  

How does it impact me and what do I need to do?

If you rely on an antenna to receive free, over-the-air TV, you will need to rescan your TV on the morning of Monday, August 19 to continue to watch programs, news, and sports on Telemundo Wisconsin, StartTV and Movies!.  If you subscribe to a pay-TV service – such as cable or satellite – you do not need to do anything.

How will I know when to rescan?

When you tune to WYTU, StartTV or Movies! on that day and don’t see a picture, or see a message that says “No Signal”, you should perform the rescan.

How do I rescan my television? (can add a hyperlink to the rescan video)

Rescanning is a simple process.  All you need is your TV remote and these general steps to guide you through the process.

1.    Using your television's remote control, press the Menu or Settings option.

Note: a "Smart TV" may have a smart button that must be used to access the settings menu. It will generally have the manufacturer's logo on it.

2.    Locate Channels or Tuner Set Up option.

3.    Check the menu for an option of Antenna Type or Connection Type followed by either Antenna or Cable.

4.    Make sure that the designated setting is Antenna

5.    From the menu, choose Digital Channel Search (based on the manufacturer, alternate choices may include Channel Scan, Channel Search or Auto program.)

6.    Allow the TV to complete the search. During the search, you will see a bar listing how many channels have been found.

7.    Once complete, confirm the menu prompt, then press an exit or quit option.

NOTE:  All TV manufacturers differ, so menu options, wording, and other items may vary. The best way to complete the channel scan is to refer to the TV owner's manual. If that is unavailable

Will Telemundo Wisconsin be seen on a new channel?

While the broadcast frequency will change, Telemundo Wisconsin will still be seen on 63.1 and 58.4 after you rescan. Start-TV will continue to be seen on 63.2 and Movies! on 63.3.  Start-TV is also available on 58.5.

If I need help rescanning, who can help?

You have many options available for help.  1.) You can watch the video on our website (provide a link to video) that will give you an overview of the process.  2.) You can consult the owner's manual for your television for more detailed instructions on how to run a channel scan or contact customer service for your TV or converter box manufacturer. The www.tvanswers.org/rescan.asp website has a list of rescanning procedures specific to different television manufactures.  3.) You can visit www.FCC.gov/TVrescan for more rescan instructions.  4.) Call the FCC Consumer hotline at 1-888-225-5322.