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Menomonee Falls to Transition 911 to Waukesha County Communications Center

Waukesha County Executive Paul Farrow announced that the Village of Menomonee Falls will transition its 911 dispatch services to the Waukesha County Communications Center by February 1, 2017. Consolidating Village and County dispatch centers is expected to enhance emergency dispatch services while reducing costs and saving taxpayers hundreds of thousands of dollars each year.

“Housing Village dispatchers at the County facility will increase the efficiency of emergency services to all County residents,” said Waukesha County Executive Paul Farrow. “Moving to a regional model gives 911 dispatchers immediate access to more resources, while giving the County the ability use surge staffing in case of a large scale emergency.”

This consolidation is expected to save Village taxpayers money by eliminating the need to invest in equipment such as emergency 911 phone systems; Computer Aided Dispatch systems; recording devices; facilities and infrastructure; and staff salary and benefits.

“We feel this is the right time to move towards consolidation of services,” said Menomonee Falls Protective Services Director Anna Ruzinski. “With growing technology and aging equipment, Menomonee Falls is dedicated to giving the best service to our citizens while being fiscally responsible.  We anticipate a smooth transition and look forward to working with WCC, while maintaining the quality of service our citizens are used to and deserve.”

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