West Bend N/A
Fond du Lac N/A
Special Report on Pets and Poison Control
WAUWATOSA---Every second counts when children accidentally swallow poison and the same goes for a beloved pet.
Tonight on CBS 58's Ten at 10 a local woman who called a special hotline when she feared her dog might die was shocked when the voice on the other line asked for her credit card number first.
"They do a lot of good things," Peggy Brunner told CBS 58 News, "but I was surprised at that, that they would charge to give you advice, because you have to act fast."
We asked the Medical Director of the Animal Poison Control Center if that's typical.
"It is," Diane Skype told us, "We do make sure that they know that there is a fee up front. And then we go through the consultation and then at the end of it, then we do collect payment."
But Peggy says tha'ts not what happened to her. She says before Poison Control would tell her how to save her dog, she had to give them her credit card.
"If we don't charge a fee," Skype explains, "we can't stay open. And if we're not open, we're not going to be able to help any pets whatsoever."