Website glitches affect Obamacare enrollment in Milwaukee
Milwaukee -- Glitches with the federal website Healthcare.Gov are still affecting how many people have been able to enroll in the Affordable Care Act in Milwaukee.
According to Milwaukee's Health Department, ten to fifteen people a day have walked in to their office and the same numbers have called daily but they have yet to get people through the entire enrollment process.
The Black Health Coalition of Wisconsin is having the same issue. "We're not able to get through to do an actual enrollment," said Director of Communication and Collaboration, Clarene Mitchell. "Sometimes we can get on and set up accounts or sometimes we can get on to just create the email address for individuals but it doesn't go past that."
Mitchell said they are using this time to educate the public about the new law. "People just want someone to talk to at this point," explained Mitchell. "Because it is so new and there are so many questions that people have, they want a real person that they can talk to that they can connect with."
According to a representative with the Lisbon Avenue Health Center in Milwaukee, they have been able to get ten people through the enrollment process on the website. They had several browsers open at the same time and if one stopped working, they would jump to the next one, kind of like moving through a virtual line.
It's unclear when the website glitches will be fixed but agencies set up to help people are monitoring it everyday.